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Voice AI Agent Built For Banking & Action

Amaze your callers and relieve your reps with the Voice AI agent that helps beyond giving the routing number.

  • 100+ Voice deployments
  • Reduce abandonment rates by 93%
  • Reduce overflow call costs by 63%
  • Reduce speed to answer by 92%

Curious? Enter your work emailand talk with our AI

All Core Banking Functions

This isn’t your generic voice bot repurposed for finance. Powered by Agentic AI and a deep core integration, our voice AI agents are built to handle the full spectrum of your institution’s needs.

Imagine giving every customer their own private banker - always on, always up to speed, available around the clock. An on‑demand financial partner that even your wealthiest clients would envy.

Account Management - Payment & Transfers - Secure & Service Requests

Your Contact Center = Your New Revenue Engine

Turn every call into a high-impact conversation with Voice AI that knows when to serve, sell or transfer.

Without Posh - Call ended. Missed opportunity.
With Posh Voice AI - From inquiry to opportunity, seamlessly.
  • Understands meaning
  • Guides the conversation at the right moment
  • Matches callers with relevant offers

Your people focus on the high-value conversations

AI agents for high-volume, low-complexity requests. Human experts for the more complex and sensitive matters.

Build Today the Financial Institution of the Future

Banks and credit unions face a paradox: customers and members demand faster, smarter service, but regulators and institutions demand airtight security.

The next wave of financial services will be driven by agentic AI that not only answers questions but completes tasks. Our Voice AI Banking Platform lets you:

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Lower call‑center costs and wait times by automating the majority of banking requests.

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Increase customer and member satisfaction through 24/7 availability, natural conversation and instant resolutions.

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Enable new revenue streams by proactively offering relevant products, informed by live account data.

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Scale personalized service confidently with built‑in security, compliance and integration across major cores and telephony systems.

Transparency That Drives Action

Turn conversations into strategy, and unlock smarter service decisions. See what’s happening, improve what matters.

  • Every interaction is logged and searchable
  • Monitor call volume, containment, drop-off trends, and topic engagement
  • Identify where flows succeed, and where to optimize
  • Turn live customer data into better journeys, policies, and outcomes
Posh Analytics Dashboard

How Camden National Bank cut abandonment rates by 60% 

Client Story

Outcomes for Citadel Credit Union

Client Story

Outcomes for Citadel Credit Union

Citadel

1.5M+
Calls handled

21K
Hours saved

6
NPS points increased

83%
Chat containment rate

$663K+
In annual savings

2M+
Chats handled

1.5M+
Calls handled

21K
Hours saved

6
NPS points increased

83%
Chat containment rate

$663K+
In annual savings

2M+
Chats handled

We chose Posh for their proven track record of streamlining the member experience and the ability to customize our voice, so our members have seamless and consistent service no matter the channel.

Not to mention, we continue to be impressed by the level of partnership we’ve received from Posh. Throughout the entire process, Posh has felt like an extension of our Citadel team.”
Pam Krupansky

Pam Krupansky

Vice President of Member Experience
Sales and Contact Centers

Ready to Experience the Most Powerful Voice AI for Banking?

Book a demo and see how agentic voice automation can automate 70% of your inbound calls.

Your team handles the rest - faster, better, happier.

Enter your work email and get
a bite of our Voice AI experience