Citadel Credit Union ($5.4 billion assets) serves 250,000 members in Bucks, Chester, Delaware, Lancaster, Montgomery, and Philadelphia Counties in Pennsylvania. They are a credit union built on the unshakeable promise to serve those who work every day to build a better future. For over 85 years, they’ve delivered a breadth of financial services, expert guidance, and innovative tools to help strengthen and grow businesses, families, and local communities. ‘We are your Citadel, and we are Building Strength Together.’
Answer the Call for Dynamic Customer Service
Ready to manage contact center volumes and implement a conversational AI solution that understands the needs of your customers? One of our clients' tells their story of how they successfully:
Utilized Posh's conversational AI voice solution to assist members
Significantly lowered contact center costs
Increased NPS score
Improved customer relationships
Saved 21k+ hours
Download today to learn more about their continued success!
